Privacy Policy
Effective October 18, 2026
DoneByAI (donebyai.io) is operated by Jonathan Rexford, 1220 28th Avenue, Vero Beach, FL 32960. This page explains, in plain language, what information we collect and how we use it. Questions? Email jonathan@donebyai.io.
Information from this website and demo booking
When you book a demo, you use Google Calendar's appointment booking. Google collects the details you enter, such as your name, email address, and any notes, and shares them with us so we can hold the meeting. Google's own privacy policy applies to that booking page. If you email us, we receive your email address and whatever you write.
We use this information only to talk with you about our service, run the demo, and follow up on your request. This site does not use advertising trackers. Our hosting provider may keep standard server logs (such as IP address and browser type) for security and reliability.
Information from our clients' customers
Our clients are local service businesses. When someone calls one of those businesses and the call is missed, we may send a text message on that business's behalf. To do this, we process the caller's phone number and the content of the text messages exchanged.
- We use phone numbers and message content only to reply to the person's inquiry and pass the details to the business they contacted, including a later review request from that business.
- We do not sell this information, and we do not use it for our own marketing.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
- We share information only with service providers that help us deliver messages (such as a phone and texting provider), with the client business the person contacted, or when required by law.
Text messaging
Message frequency varies based on your conversation with the business. Message and data rates may apply. Reply STOP at any time to opt out, and you will receive no further messages from that number. Reply HELP for help, or email jonathan@donebyai.io. Carriers are not liable for delayed or undelivered messages.
How long we keep information
We keep information only as long as needed to provide the service to our clients, meet legal or accounting obligations, or resolve disputes. You can ask us to delete your information by emailing us.
Security
We use reasonable measures to protect the information we handle. No system is perfectly secure, so we cannot guarantee absolute security.
Children
This service is meant for businesses and adults. We do not knowingly collect information from children under 13.
Changes
If we update this policy, we will post the new version here with a new effective date.
Contact
Jonathan Rexford, DoneByAI, 1220 28th Avenue, Vero Beach, FL 32960 · jonathan@donebyai.io